How We Helped BestLife Legal
- Daniel Bell
- 2 days ago
- 2 min read
Industry: Legal Services
Location: Australia
Services Provided: Managed IT Support, Microsoft 365 Optimisation, Staff Onboarding & Scaling
The Challenge
BestLife Legal reached out to Danovation IT during a major growth phase for the firm.
Customer demand was increasing rapidly, and the business was preparing to hire multiple new team members to keep up. But at the same time, their technology environment was struggling to cope.
Key issues included:
Severe Outlook performance problems that disrupted daily work
Periods where systems became so slow that productivity dropped significantly
Mounting pressure on the team during an already demanding growth stage
Instead of enabling expansion, their IT setup was holding the business back.
What Was at Stake
For a fast-growing legal firm, unreliable technology creates real risk:
Slower response times to clients
Reduced billable productivity
Stress on staff and leadership
Difficulty onboarding new employees smoothly
Growth momentum being lost
BestLife Legal needed an IT partner who could stabilise performance quickly and scale systems for expansion.
Our Approach
Danovation IT focused on two clear priorities:
Restore stability and performance fast
Resolve Outlook and Microsoft 365 bottlenecks
Ensure staff could work efficiently every day
Prepare the environment for growth
Build a structured onboarding process for new hires
Ensure systems could support a larger, distributed team
All work was delivered with clear communication, rapid response, and minimal disruption to the firm’s operations.
The Solution
We implemented a targeted improvement and scaling plan that included:
Diagnosing and resolving Outlook and Microsoft 365 performance issues
Optimising the firm’s core productivity environment
Creating a repeatable, secure onboarding process for new staff
Successfully onboarding team members across Australia and the Philippines
Providing proactive managed IT support aligned to the firm’s growth pace
The result was a stable, scalable IT foundation ready for continued expansion.
The Results
BestLife Legal experienced immediate and lasting improvements:
Reliable system performance with Outlook issues resolved
Restored productivity across the team
Smooth onboarding of new staff locally and internationally
Confidence in their technology during rapid growth
A responsive IT partner supporting their next stage of success
Most importantly, the firm could refocus on serving clients and expanding the business, without IT getting in the way.
Why This Matters
Growth should feel exciting, not stressful because of technology.
Danovation IT helps professional firms stabilise, scale, and support their teams with proactive managed IT and Microsoft 365 expertise, ensuring technology becomes a driver of growth, not a blocker.
