How We Helped Becentia Consulting Engineers
- Daniel Bell
- 2 days ago
- 2 min read
Industry: Engineering & Consulting
Location: Australia
Services Provided: Microsoft 365 Migration, Domain Transition, Managed IT Support
The Challenge
Becentia Consulting Engineers engaged Danovation IT during a critical period of change - a full business rebrand.
As part of the rebrand, the firm needed to:
Transition to a new primary domain for Microsoft 365 email and SharePoint
Ensure no disruption to communication, files, or daily operations
Receive clear, confident technical guidance during the process
Unfortunately, their existing IT provider was:
Slow to respond to requests
Unclear and unconvincing when offering technical advice
Creating frustration to the point where every service request felt painful
For a professional engineering firm, reliability and precision are non-negotiable and their IT support simply wasn’t matching that standard.
What Was at Risk
A domain and identity transition inside Microsoft 365 is high-impact if handled poorly.
Without the right planning, the business faced potential:
Email delivery failures or downtime
Loss of SharePoint access or data confusion
User login and identity disruption
Brand inconsistency across systems
Extended business interruption
They needed a partner who could plan meticulously and execute flawlessly.
Our Approach
Danovation IT stepped in with a structured, low-risk migration strategy focused on:
Business continuity first - zero disruption to staff or clients
Clear technical leadership - plain-English guidance at every step
Precision execution - careful sequencing of domain, identity, and service changes
Confidence and responsiveness - fast answers when the business needed them most
This ensured the rebrand was reflected cleanly across all Microsoft 365 services without operational stress.
The Solution
We delivered a controlled Microsoft 365 transition that included:
Implementing the new primary business domain across email and SharePoint
Managing identity, login, and mailbox continuity during the change
Protecting historical data, permissions, and file structures
Validating email flow, DNS, and service health end-to-end
Providing responsive support throughout the rebrand period
Establishing ongoing managed IT support aligned to the firm’s professionalism and pace
The migration was completed smoothly, securely, and without downtime.
The Results
The outcome delivered immediate value:
Seamless transition to the new branded domain
No disruption to email, files, or staff productivity
Fast, responsive IT support the team could rely on
Clear guidance and confidence throughout the process
An IT partner aligned with the firm’s professional standards and growth
Most importantly, the Becentia team could focus on serving their clients and launching their new brand - not worrying about IT.
Why This Matters
Rebrands are pivotal business moments.Your technology must support the transition, not slow it down.
Danovation IT specialises in high-confidence Microsoft 365 transitions, clean migrations, and responsive managed support, ensuring businesses move forward without disruption or uncertainty.
