How We Helped Upper Mount Gravatt Kindergarten
- Daniel Bell
- 2 days ago
- 2 min read
Industry: Early Childhood Education
Location: Brisbane, QLD
Services Provided: Internet Remediation, Licensing Optimisation, Cost Transparency
The Challenge
Upper Mount Gravatt Kindergarten reached out to Danovation IT after becoming increasingly frustrated with their previous IT provider.
The service relationship lacked clarity, responsiveness, and confidence - creating stress for a team that simply needed reliable systems to support staff, families, and daily operations.
Key concerns included:
Hidden and unclear IT costs with little transparency around what they were paying for
Slow response times, leaving issues unresolved for too long
Internet connectivity unknowingly running on a 4G service instead of the expected NBN connection
Confusion around Microsoft licensing, with uncertainty about what was actually required
Being recommended expensive security hardware that didn’t align with the kindergarten’s real needs
Instead of simplifying technology, their previous setup had become costly, confusing, and unreliable.
What Was at Stake
For an early childhood education provider, dependable IT is essential for:
Daily administration and communication with families
Secure handling of sensitive information
Predictable operational costs within tight education budgets
Minimising downtime that disrupts staff and children
They needed an IT partner who could restore clarity, reliability, and trust.
Our Approach
Danovation IT focused on simplicity, transparency, and right-sized solutions.
We prioritised:
Understanding the real environment - uncovering hidden issues and unnecessary costs
Stabilising connectivity and core services so staff could rely on systems every day
Aligning technology to the kindergarten’s actual needs and budget
Providing clear, jargon-free guidance to rebuild confidence in IT decisions
The Solution
We delivered a practical remediation and optimisation plan that included:
Identifying the incorrect 4G internet dependency and restoring proper NBN connectivity
Reviewing and simplifying Microsoft licensing to ensure accuracy and cost efficiency
Removing unnecessary or overpriced security hardware recommendations
Establishing transparent pricing and responsive support
Transitioning the kindergarten to proactive managed IT services designed for education environments
The Results
The improvements were immediate and meaningful:
Reliable NBN internet connectivity restored
Clear, predictable IT costs with hidden expenses removed
Accurate Microsoft licensing aligned to real usage
Appropriate, cost-effective security without overspending
Faster response times and dependable support
Most importantly, the team gained confidence and peace of mind knowing their technology was finally simple, reliable, and properly managed.
Why This Matters
Education providers shouldn’t have to decode confusing IT bills or worry about unreliable systems.
Danovation IT helps schools and kindergartens cut through complexity, control costs, and build dependable technology foundations - so educators can stay focused on what matters most: supporting children and families.
